This comparatively new method of window cleaning has revolutionised the industry as its many benefits, far outweigh other cleaning methods. By using 100% pure laboratory graded water which is then pumped through carbon fibre telescopic poles, we are able to access and clean windows to a height in excess of 20 metres (5/6 floors).

The Benefits of Reach & Wash System
- Cleans windows, signs, panelling, glass roofs, canopies, facades and atria with ease
- Cleans frames at the same time as the glass.
- Eliminates the use of ladders
- Eliminates the need for expensive and hazardous high access equipment.
- Operators work from the safety of the ground
- Reaches previously inaccessible windows with ease
- Reaches windows over obstructions such as conservatories, railings, parked vehicles, shrubs or lawns
- Environmentally friendly as no chemicals are used
- Maintains privacy with reduced disturbance in accommodation/domestic areas
- There are no Health & Safety risks impeding its use in any way, making it by far the safest and most cost effective method of cleaning windows, with excellent results.
- On average, compared to other access methods, we can save clients approximately 40% of their total cleaning costs by using this safe and reliable method.
We highly recommend it to our clients.

Technical Information
The Reach & Wash System consists of a 5 stage water treatment system and carbon fibre poles to deliver 100% pure graded water to the window or facade surface. The treatment process utilises reverse osmosis and mixed bed de-mineralising resin to produce 100% pure, laboratory graded water. As no chemicals or detergents are used, the process is environmentally friendly.
The nature of de-mineralised water is to strive and return to its natural state by actively absorbing all dirt, chemicals and minerals it comes across. When used for window cleaning, provided the correct technique has been used, the final rinse water dries to a perfect finish. In fact the window is not just clean, it is left totally sterile.
Traditional window cleaning leaves behind sticky soap residue, which attracts fresh dirt back to the window. Windows cleaned with the Reach & Wash system, actually stay cleaner for longer.
The precedent has been set by the replacement window industry, where glass used to produce double glazed sealed units is washed and rinsed using de-mineralised water prior to assembly. This is the reason that sealed units will remain optically perfect for many years, until the seal is damaged.
MCS’s water treatment system offers total mobility, as the system works on water pressure alone. The main advantage is that 100% pure water can be made on site which means that the operators are not restricted by the holding tank capacity, therefore giving longer working times and greater productivity. Other advantages are: lower running costs, silent operation, greater reliability and the most important factor of all, safety.
The Reach & Wash 5 Stage Process is as follows:
1. Commercial water softener removes calcium. (Protects RO membrane)
2. Carbon filter removes harmful chlorine. (Protects RO membrane)
3. Micron sediment filter removes larger water born partials (protects RO membrane)
4. 1500 gallons per day, reverse osmoses units filter water to produce 95-98% pure water which is stored in holding tanks.
5. Mixed bed resin de-ionisation tank polishes water from holding tank at point of use to deliver 100% pure window cleaning water to the water-fed poles.
Frequently Asked Questions
We have tried to cover the most common topics and questions that clients ask. However, if you have a question that is not answered on this page, or you require further information, please contact us and we will be happy to discuss your query. Alternatively click on the technical page.
How does using the Reach and Wash system save us money?
In the window cleaning industry prices are inflated due to risk, the greater the risk the higher the price, as danger money is then applied. Also the hiring of expensive cherry pickers and using abseiling techniques inflates prices greatly. Because there is no risk and no high access equipment required, we can pass on these savings to our clients.
How much money will the Reach and Wash system save us?
In terms of how much is a difficult one to answer as every job is different and has its own problems and complexities. However through past experience and customer feedback, on average, we are saving our clients around 35-40% of their total window cleaning costs, by using this system. This is in comparison with the more conventional methods used before, such as ladders etc.
Is it safe?
Yes. Because the operators work from the safety of the ground and no ladders or other equipment are used.
Are the poles heavy and how do you control it so high?
The poles are made from high quality carbon fibre which is a very light but extremely strong material. As it is so strong and durable we can easily control the poles without too much friction or bend. When working on heights in excess of 40 feet we always work in pairs with one person checking the terrain.
What method do you use to clean the windows?
On top of the pole is a nylon brush head with a small channel that jets out a constant supply of pure water. First we clean the frames and then the glass by moving the brush head (which is constantly wet) over them. We then rinse the windows and frames and leave to dry to a spot free finish.
How can pure water not leave any marks or droplets?
Unlike bottled water, rain or tap water which contains mineral deposits, pollution, calcium and chemicals our water is stripped of every element and is pure in every sense. We do this by using a technique called reverse osmosis which is a filtration process. The end result is 100% laboratory graded pure water. Because of it’s purity, quite simply nothing can deposit on the windows which are always left spot free.
How do you get a constant supply of water and where do you treat it?
Our water is treated on our premises using a 12 hour, 5 stage filtration process. When this process is completed we transfer the water into our specially adapted vans which have 1500 litre holding tanks. We then transport this water on site where it is pumped through the carbon fibre poles onto brush heads and ultimately onto the area to be cleaned.
Are any chemicals used during this filtration process?
No. All filters contain natural elements such as salt, resin beads and carbon sediment and are environmentally safe.
Can the water damage or stain my property or building?
No. More damage is caused from pollution in the rain or atmosphere.
Do you give free demonstrations and quotations?
Yes. We regularly give free, no obligation demonstrations and quotations. All demonstrations are carried out by normal members of staff, not sales representatives.







